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  • Customer Service Marketing : Managing the Customer Experience
    Customer Service Marketing : Managing the Customer Experience

    This timely book is a comprehensive overview of customer service principles, theories, and practices.It looks at the best practices of service enterprises and the delivery of superior customer service.It also includes classic and contemporary theories relating to the consumers, managers, and their behaviors in organizational setting.The book uses real-life applications through examples from business enterprises in various service sectors, including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, and finance. This book covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s servicescape, quality measurement tools, and use of technologies.The book also gives insights into consumers including their expectations, attitudes, emotions, word-of-mouth behaviors, and strategies to ensure their loyalty.It also looks at developments in service theory and practice which remain relatively unexplored by existing textbooks. Filled with real-world case studies in various service sectors, this textbook will be particularly useful for students in hospitality guest services and services marketing.

    Price: 37.99 £ | Shipping*: 0.00 £
  • Approximate Translation : Media, Narrative, and Experience in Urban Design
    Approximate Translation : Media, Narrative, and Experience in Urban Design

    Cities are infinite cultural hyper-objects that contain layers of history, of contemporary life, of material, capital, infrastructure, of future dreams of what may come.We sometimes call these dreams “urban design plans” — two-dimensional drawings that are meant to capture our aspirations for the future of a place.Yet these plans are often static images — or, worse, building masses without people, narratives, or even nods to contextual histories. Approximate Translation is a poetic and practical rumination on how to incorporate what makes a city a city — stories about place, an unexpected encounter, the immediacy of experience — into practices of urban design.Using a speculative transformation of the Boston neighbourhood of Allston as a demonstration, this book proposes that we think seriously about topics as disparate as science fiction, pop art, theme parks, and DJing if we want to better design the cities in which we live.

    Price: 29.95 £ | Shipping*: 0.00 £
  • Experience
    Experience

    'Martin Amis is a seriously good writer, and never on better form than now.Experience, the book of his life, may be the book of his life' Daily Telegraph **ONE OF THE GUARDIAN'S 100 BEST BOOKS OF THE 21st CENTURY** In this remarkable work of autobiography, the son of the great comic novelist Kingsley Amis explores his relationship with his father and writes about the various crises of Kingsley's life, including the final one of his death. Amis also reflects on the life and legacy of his cousin, Lucy Partington, who disappeared without trace in 1973 and was exhumed twenty years later from the basement of Frederick West, one of Britain's most prolific serial murderers.

    Price: 12.99 £ | Shipping*: 3.99 £
  • Escape from the Gallery : An Entertaining Art-Based Escape Room Puzzle Experience
    Escape from the Gallery : An Entertaining Art-Based Escape Room Puzzle Experience

    This is the perfect book for fans of Journal 29, and those who want to re-create an exciting escape-room experience in their own home!You are Adam Parkinson, an intrepid journalist who has recently been employed by the time-travelling Wexell Corporation.Adam is invited to an unusual art gallery, filled with objects and artworks donated by a mysterious figure.It will be up to you to help Adam unravel the mysteries of the Gallery, and you will travel from Ancient Egypt to Victorian England – and beyond – to do it. And, quite possibly, to save the world!Escape from the Gallery is an immersive escape-room experience that provides a visual feast as well as a tricky puzzle adventure.Featuring artworks ranging from Ancient Egyptian hieroglyphs to Mexican masterpieces, you will need to solve visual riddles and discover the hidden secrets that lie within the artworks if you want to figure out what is going on, and why this might be the most important visit to a gallery you have ever made.

    Price: 12.99 £ | Shipping*: 3.99 £
  • Do you have experience with the Macro Media Service?

    As an AI language model, I do not have personal experiences. However, I have knowledge about Macro Media Service, which is a software company that was acquired by Adobe Systems in 2005. Macro Media Service was known for its multimedia and web development software, including Flash, Dreamweaver, and Fireworks. These products were widely used for creating interactive and visually appealing content for the web.

  • How does upload speed affect download speed?

    Upload speed and download speed are related because they both involve transferring data over a network. When you have a higher upload speed, it can potentially improve your download speed because it allows for more efficient communication between your device and the server. This means that when you request data to download, the server can send it to you more quickly if you have a higher upload speed. However, the impact of upload speed on download speed also depends on other factors such as network congestion, server capacity, and the quality of your internet connection.

  • Who has experience with Zap Hosting?

    As an AI language model, I do not have personal experience with Zap Hosting. However, there are many online reviews and forums where individuals share their experiences with Zap Hosting. It would be beneficial to research and read these reviews to gain insight into the experiences of others who have used Zap Hosting for their hosting needs. Additionally, reaching out to individuals or businesses who have used Zap Hosting directly can provide valuable firsthand information about their experiences with the service.

  • Do you have experience with Zap Hosting?

    As an AI language model, I do not have personal experiences. However, I can provide information and answer questions about Zap Hosting based on available knowledge. If you have any specific questions about Zap Hosting, feel free to ask and I will do my best to assist you.

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  • Media Narratives and the COVID-19 Pandemic : The Asian Experience
    Media Narratives and the COVID-19 Pandemic : The Asian Experience

    This volume investigates mediated lives and media narratives during the Covid-19 pandemic, with Asia as a focus point.It shows how the pandemic has created an unprecedented situation in this globalized world marked by many disruptions in the social, economic, political, and cultural lives of individuals and communities— creating a ‘new normal’.It explores the different media vocabularies of fear, panic, social distancing, and contagion from across Asian nations.It focuses on the role media played as most nations faced lockdowns and unique challenges during the crisis.From healthcare workers to sex workers, from racism to nationalism, from the plight of migrant workers in news reporting to state propaganda, this book brings critical questions confronting media professionals into focus. The volume is of critical interest to scholars and researchers of media and communication studies, politics, especially political communication, social and public policy, and Asian studies.

    Price: 37.99 £ | Shipping*: 0.00 £
  • Media Management and Live Experience : Sports, Culture, Entertainment and Events
    Media Management and Live Experience : Sports, Culture, Entertainment and Events

    Global and authoritative, this textbook maps modern, live experience media, the categories that thrive on real-time engagement and human connection – even in the age of synthetic content, AI and the Metaverse.Sports and sports betting, festivals, comedy, concerts, tours and theme parks are covered – plus theatre, trade events, conventions, museums and galleries, and immersive media. Live media events included are Burning Man, Glastonbury, the Indian Premier League, the English Premier League, Olympics, NBA and Bundesliga – plus sell-out Taylor Swift tours, the World Cup, Super Bowl, Ryder Cup and Formula One.Business models in this media category start with ticketing and advertising – now amplified with ecommerce, affiliate marketing, subscription and gambling transactions.Deep dives ask: Why is Saudi Arabia investing billions into golf and football?Why is standup comedy big in Nigeria? How are Broadway and the West End evolving? What do immersive technologies like Abba Voyage and the MSG Sphere offer for the future?With class questions, a quiz, summaries and slides for each chapter, this is a guide and course structure for anyone at university level or in industry studying the media, music, entertainment, events, exhibitions, sports, social media or gambling industries.

    Price: 39.99 £ | Shipping*: 0.00 £
  • Transformative Experience
    Transformative Experience

    As we live our lives, we repeatedly make decisions that shape our future circumstances and affect the sort of person we will be.When choosing whether to start a family, or deciding on a career, we often think we can assess the options by imagining what different experiences would be like for us.L. A. Paul argues that, for choices involving dramatically new experiences, we are confronted by the brute fact that we can know very little about our subjective futures.This has serious implications for our decisions. If we make life choices in the way we naturally and intuitively want to--by considering what we care about, and what our future selves will be like if we choose to have the experience--we only learn what we really need to know after we have already committed ourselves.If we try to escape the dilemma by avoiding an experience, we have still made a choice.Choosing rationally, then, may require us to regard big life decisions as choices to make discoveries, small and large, about the intrinsic nature of experience, and to recognize that part of the value of living authentically is to experience one's life and preferences in whatever way they may evolve in the wake of the choices you make.Using classic philosophical examples about the nature of consciousness, and drawing on recent work in normative decision theory, cognitive science, epistemology, and the philosophy of mind, Paul develops a rigorous account of transformative experience that sheds light on how we should understand real-world experience and our capacity to rationally map our subjective futures.

    Price: 20.99 £ | Shipping*: 3.99 £
  • Political Participation on Social Media : The Lived Experience of Online Debate
    Political Participation on Social Media : The Lived Experience of Online Debate

    This book explores people’s lived experience of discussing politics online.Based on original research involving in-depth conversations with 85 participants around the UK, it asks people about their own understanding of their online engagement, focusing on major UK political events and related debates –the Scottish Independence Referendum, the EU Referendum and the UK Labour Party leadership contests.It shows how people’s experiences are varied and influenced by many factors, but with a focus on personal feelings, needs and concerns as much as wider political ones.Participants struggle with self-awareness and understanding the motives and actions of others, which has an impact on their behaviour and perceived efficacy.They can have profound emotional responses owing to the constraints of using social media but still value it as a medium for political learning and self-expression.Communication effects in this environment are complex and unpredictable – there is much ‘crosstalk’.Social media itself is proving to be an unprecedented learning environment, where people begin to better understand their own behaviour and that of others and adapt over time.

    Price: 109.99 £ | Shipping*: 0.00 £
  • Why is the download speed slower than the upload speed?

    The download speed is often slower than the upload speed because of the way internet connections are designed. Internet service providers typically allocate more bandwidth for uploading data because most users tend to consume more content than they create. Additionally, the infrastructure of the internet, such as the distance between the user and the server, network congestion, and the quality of the connection, can also affect download speeds. Overall, the asymmetrical nature of internet connections, combined with various technical and infrastructure limitations, contributes to the slower download speeds compared to upload speeds.

  • Is upload speed or download speed more important when gaming?

    Download speed is generally more important when gaming, as it determines how quickly you can receive data from the game server. This is crucial for maintaining a smooth and uninterrupted gaming experience, especially for online multiplayer games. While upload speed is also important for sending data to the server, it is typically not as critical as download speed for most gaming scenarios.

  • When gaming, is upload speed or download speed more important?

    When gaming, download speed is generally more important than upload speed. Download speed affects how quickly your device can receive data from the game server, such as game updates, new content, and other players' actions. Upload speed, on the other hand, mainly affects how quickly your device can send data to the game server, such as your own actions and movements. Therefore, a higher download speed is crucial for a smooth gaming experience.

  • What is the speed for upload and download?

    The speed for upload and download can vary depending on the internet service provider and the type of internet connection. Typically, upload speeds are slower than download speeds. For example, a common internet plan may offer download speeds of 100 Mbps and upload speeds of 10 Mbps. It's important to check with your provider to see what specific speeds are available for your plan.

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